Q: At
what time should I arrive for my booking?
A: At
least 15 minutes before your start time. If you've not surrendered your voucher
to us, or made us aware that you're on site within 15 minutes of your start time
you may not be able to shoot & will lose your voucher / booking.
It is your
responsibility to make sure that you understand where the clay pigeon shooting
is taking place. Directions can be sent via email to you. If you get lost on the
day you can call our mobile number ( 07768 742117 ), but we cannot guarantee to
answer the phone, or guide you to us. If you think your going to need to discuss
directions with us please make sure you email, or phone at least 4 working days
before the event.
Q:
What will happen if I arrive late for my booking, even a few minutes?
A: You
probably will not be able to shoot & your booking / voucher will be void,
there will be no re-booking or refund. We'll
try & fit you in, but cannot promise to. We won't make other guests that
have arrived on time, stand around waiting for someone who isn't there.
Q: Why
are the above two questions so strict, traffic is bad everywhere nowadays? It
seems a little harsh & unfair!
A: It's
so that we have time to go through all of the relevant Health & Safety
issues with you before you start, also we aren't allowed to shoot later than our
permitted hours at any of our venues under current planning legislation.
Q: Can
I have the postcode of the shoot to put in my satellite navigation system
please?
A: There
aren't exact postcodes for Three Acres or Essex Shooting Ground. We don't have
post delivered there, they aren't residential areas, so please use our
directions.
Q:
I have a gift voucher that I want to redeem, can I book myself in provisionally,
because I'm not sure what I'm doing on that date & if its raining I might
not want to come?
A:
When you book your voucher / group in its final. If you find that you need to
change dates then please email, or phone. If we can change your date, without it
affecting anybody else ( usually means at least 14 days before the event ) then
we will free of charge.
If you need to change dates less
than 14 days prior to the event you will be charged a £10 re-booking fee per
person / voucher. We will only accept a change of date once, without exception .
We cannot accept any date changes within 72 hours of the booking, regardless of
the reason, so please don't ask.
This applies to our own &
all third party gift vouchers that we redeem.
We guarantee to do our best to
make sure that there is space for you on your chosen date ( we've never let
anyone down so far ). This involves an instructor being booked ( that we have to
pay for ) to cover the period of the day that you'll be with us for. If
you simply just don't turn up your voucher has been spent. You're still more
than welcome to shoot at sometime in the future, but you'll have to purchase
another voucher.
If you want confirmation
of a gift voucher booking ( just to make 100% sure that there is no confusion
with the date in question ), please send us a request by email including
all of the relevant voucher details, booking date, name, voucher no. &
booking time.
Q: What
do I need to bring with me on the day?
A: Your voucher/s
must be with you on the day ( unless its been posted to us prior to confirming
your booking, or was issued directly by us ), you may not be able to shoot without them. Please
dress for being outside in a grass field according to the time of year &
what the weather is doing on the day. Its always a good idea to bring a
waterproof coat & boots, just in case you should need them.
Q: Can
I bring spectators & my dog?
A: You're
welcome to bring spectators, they'll need to purchase earplugs ( 50 pence per
pair ). Dogs are not allowed, even if kept on a lead. Children under the age of
12 are not allowed on any of the premises at all, this is in the interests of
Health & Safety. If you must bring them they should stay inside your
vehicle, in the car park, supervised by another adult.
If you have any other questions
please e-mail
Please note
drinking alcoholic beverages is not permitted before or during any
shooting event.
Anyone
who has been, or appears to have been drinking, or taking mind / mood altering
drugs will not be allowed to participate in any of our events.
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